How GetExplore Works

Mission and Vision
GetExplore is a premier adventure travel agency dedicated to crafting authentic, immersive, and sustainable travel experiences that go beyond the typical tourist itinerary. Our mission is to connect travelers with the heart of their destinations through small-group tours, expert local guides, and off-the-beaten-path adventures. We aim to inspire exploration, foster cultural understanding, and promote responsible tourism that benefits local communities and preserves the environment.

Core Values

  • Authenticity: Delivering genuine experiences that allow travelers to engage deeply with local cultures, people, and landscapes.
  • Sustainability: Committing to eco-friendly practices, supporting local economies, and minimizing environmental impact.
  • Adventure: Offering exciting, active, and enriching activities tailored to travelers with a curious and adventurous spirit.
  • Personalization: Providing flexible, customizable itineraries that cater to diverse interests and travel styles.
  • Community: Building small, inclusive groups to foster meaningful connections among travelers and locals alike.

Services Offered by GetExplore

GetExplore specializes in small-group adventure tours, private guided trips, and custom travel packages. Our services are designed to cater to solo travelers, couples, families, and groups seeking unique, immersive experiences. Key offerings include:

  1. Small-Group Adventure Tours
  • Group Size: Average of 8–16 travelers, ensuring an intimate and flexible experience.
  • Destinations: Over 100 countries, spanning Europe, Asia, Africa, Latin America, and beyond, with a focus on destinations like Patagonia, the Himalayas, Iceland, and lesser-known gems like Bhutan or Georgia.
  • Activities: Hiking, biking, wildlife safaris, cultural immersion, culinary tours, photography workshops, and multi-activity adventures.
  • Example Tours:
    • A 10-day trek through Peru’s Inca Trail to Machu Picchu, including local homestays and guided historical tours.
    • A 7-day cycling journey through Tuscany, with wine tastings and visits to medieval villages.
    • A 14-day safari in Tanzania, featuring game drives and Maasai cultural experiences.

2. Private and Custom Tours

  • Tailored itineraries for individuals, families, or groups, designed around specific interests, budgets, and schedules.
  • Examples: A luxury honeymoon safari in Botswana, a family-friendly cultural tour of Japan, or a corporate retreat in Costa Rica.
  • Dedicated travel advisors work closely with clients to plan every detail, from accommodations to unique experiences like private cooking classes or exclusive vineyard tours.

3. Sustainable and Responsible Travel

  • Carbon Labeling: All trips include a carbon footprint estimate, with options to offset emissions through verified programs.
  • Local Partnerships: Collaborating with family-run guesthouses, small businesses, and community-based tourism initiatives to ensure economic benefits stay local.
  • Eco-Conscious Practices: Promoting low-impact activities, minimizing single-use plastics, and educating travelers on sustainable practices.

4. Specialty Travel

  • Solo Traveler Programs: Tours designed for solo adventurers, with no single supplement fees and opportunities to connect with like-minded travelers.
  • 50+ Adventures: Tailored trips for mature travelers, balancing adventure with comfort.
  • Family-Friendly Tours: Multi-generational trips with activities suitable for children and adults, such as wildlife tours or cultural workshops.
  • Themed Trips: Focus on specific interests like birding, archaeology, festivals, or wellness retreats.

5. Travel Planning and Support

  • Comprehensive pre-trip planning, including visa assistance, travel insurance recommendations, and detailed itineraries.
  • 24/7 customer support during travel, with access to local guides and a dedicated emergency line.
  • Digital tools, such as a mobile app or online portal, for accessing trip details, maps, and real-time updates.

How GetExplore Operates: The Booking and Travel Process

  1. Discovery and Consultation
  • Website Exploration: Travelers visit GetExplore’s website (e.g., www.getexplore.com) to browse over 500 curated tours across 120 countries. Filters allow sorting by destination, activity, duration, budget, or travel style (e.g., budget, luxury, solo).
  • Inquiry Form: Clients submit preferences via an online form, detailing interests, travel dates, group size, and special requests.
  • Personalized Consultation: For custom or private tours, a GetExplore travel advisor schedules a call or video meeting to discuss goals, preferences, and budget. Advisors leverage their expertise to recommend destinations and activities, such as a cultural tour of Morocco or a trekking adventure in Nepal.

2. Itinerary Design and Booking

  • Curated Itineraries: For group tours, travelers select from pre-designed itineraries that balance iconic sights (e.g., the Colosseum in Rome) with hidden gems (e.g., a local artisan workshop). Custom tours are built from scratch based on client input.
  • Transparent Pricing: Prices include accommodations, most meals, activities, local transportation, and guide services. Exclusions (e.g., international flights, optional activities) are clearly listed.
  • Flexible Payments: A deposit (e.g., 10% of the total cost) secures a spot, with the balance due 60 days before departure. Payment plans are available, and credit card payments incur no fees.
  • Booking Confirmation: Upon payment, travelers receive a confirmation email with a detailed itinerary, packing list, and pre-trip checklist (e.g., visa requirements, vaccinations).

3. Pre-Trip Preparation

  • Digital Itinerary: Travelers access their trip details via a mobile app or PDF, including daily schedules, accommodation details, and contact information for guides.
  • Pre-Departure Briefing: A virtual or in-person briefing covers logistics, cultural tips, and safety guidelines. For example, travelers to Guatemala might learn about local customs or road conditions.
  • Travel Agent Support: GetExplore partners with travel agents worldwide, offering a 10% commission and dedicated support for agent bookings. Agents can book directly online or via phone/email with detailed passenger information.

4. The Travel Experience

  • Expert Local Guides: Each tour is led by hand-picked, locally trained guides who bring insider knowledge and spontaneity. For instance, a guide in India might arrange an impromptu visit to a Diwali celebration.
  • Small-Group Dynamics: With an average group size of 11, travelers enjoy personalized attention and flexibility. Groups are diverse, mixing solo travelers, couples, and friends united by a love for adventure.
  • Accommodations: GetExplore prioritizes small, locally owned properties like guesthouses or eco-lodges for authenticity. In remote areas, basic but comfortable accommodations may be used to access off-the-beaten-path locations.
  • Spontaneous Moments: Guides seize unexpected opportunities, such as joining a local festival or visiting a hidden waterfall, to create memorable, unscripted experiences.
  • Safety and Logistics: Guides handle all logistics, from transportation to activity coordination, ensuring a seamless experience. GetExplore’s 24/7 support team addresses any issues, such as flight delays or medical emergencies.

5. Post-Trip Follow-Up

  • Feedback Collection: Travelers receive a survey to share their experiences, helping GetExplore maintain high standards. Positive reviews, like those praising guides or unique activities, are shared on the website.
  • Loyalty Program: Repeat travelers earn discounts or exclusive perks, such as priority booking or complimentary upgrades.
  • Community Engagement: Travelers are invited to join GetExplore’s online community to share stories, photos, and tips, fostering a sense of connection.

Operational Model

  1. Technology and Platforms
  • Booking System: An intuitive online platform allows travelers and agents to browse, book, and manage trips. Features include real-time availability, multi-currency checkout, and secure payment processing.
  • Itinerary Builder: Inspired by tools like WeTravel, GetExplore’s itinerary builder creates visually appealing trip pages for clients, boosting engagement and bookings.
  • Customer Relationship Management (CRM): Tracks client preferences, booking history, and feedback to personalize future recommendations.
  • Mobile App: Provides real-time trip updates, digital itineraries, and direct communication with guides or support staff.

2. Partnerships and Accreditations

  • Travel Suppliers: GetExplore negotiates discounted rates with airlines, hotels, and activity providers, passing savings to clients.
  • Industry Affiliations: Membership in organizations like the Adventure Travel Trade Association (ATTA) and accreditation from the International Air Transport Association (IATA) for streamlined airline bookings.
  • Local Operators: Collaborates with vetted local tour operators to ensure authentic, high-quality experiences while supporting regional economies.

3. Marketing and Branding

  • Digital Presence: A user-friendly website, active social media (e.g., Instagram showcasing stunning destinations), and email newsletters with exclusive deals.
  • Content Marketing: Blogs, videos, and travel guides (e.g., “Top 10 Hidden Gems in Southeast Asia”) inspire and inform potential travelers.
  • Word-of-Mouth: Leveraging glowing reviews (e.g., “GetExplore made our Japan trip unforgettable!”) and partnerships with travel influencers.
  • Travel Agent Network: A dedicated hub provides agents with marketing materials, training, and booking support, expanding GetExplore’s reach.

4. Sustainability Commitment

  • Carbon Offsetting: Partners with verified programs to offset emissions from flights and activities.
  • Community Impact: Funds local projects, such as clean water initiatives or school programs, in destinations like rural Kenya or Nepal.
  • Education: Guides and materials educate travelers on respecting local cultures and minimizing environmental impact.

Customer Experience and Differentiators

What Sets GetExplore Apart

  • Expert Guides: Hand-picked and trained to deliver exceptional, spontaneous experiences.
  • Small Groups: Intimate group sizes ensure flexibility and authentic connections.
  • Off-the-Beaten-Path Focus: Itineraries prioritize hidden gems and local experiences over crowded tourist traps.
  • Sustainability Leadership: Transparent carbon labeling and community-focused initiatives set a high standard for responsible travel.
  • Flexibility: Options to customize tours, extend trips, or add unique activities like private yoga sessions or exclusive cultural events.

Customer Reviews 

  • “GetExplore’s Iceland tour was a dream! Our guide took us to a secret hot spring only locals know about. The small group felt like family.” – Sarah M.
  • “Planning our family trip to Costa Rica was stress-free with GetExplore. They handled everything, and the kids loved the zip-lining!” – John P.
  • “I was hesitant about group travel, but GetExplore’s solo traveler program made me feel included and safe. I’ve already booked my next trip!” – Emily R.

Challenges and Solutions

  • Accommodation Standards: Some travelers may find remote accommodations too basic. GetExplore addresses this by clearly describing lodging in itineraries and offering luxury upgrades where possible.
  • Guide Consistency: While most guides are exceptional, occasional variability exists. GetExplore invests in rigorous training and regular performance reviews.
  • Cost Perception: Adventure travel can seem expensive. GetExplore emphasizes value through transparent pricing and inclusive services, with budget-friendly options available.

How to Get Started with GetExplore

  1. Visit the website: Explore destinations, tour types, and travel styles at our website.
  2. Contact a Travel Advisor: Submit an inquiry form or call for personalized recommendations.
  3. Book Your Adventure: Choose a group tour or design a custom trip, secure it with a deposit, and start preparing for an unforgettable journey.
  4. Join the Community: Sign up for newsletters, follow on social media, and connect with fellow explorers for tips and inspiration.

Contact Us​

Have questions or need assistance? Feel free to reach out to our dedicated team. We’re here to help you plan your next adventure. Click here