At GetExplore (“GetExplore,” “we,” “us,” or “our”), we are committed to protecting your privacy and securing your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our services, including our website (www.getexplore.org), mobile apps, booking platforms, customer support, and travel-related services (collectively, the “Services”). By accessing or using our Services, you agree to this Privacy Policy.
GetExplore collects personal and non-personal information to deliver, improve, and personalize travel services. Personal information includes contact details, identity documents, payment info, travel preferences, and account credentials. Non-personal information includes browsing activity, cookies, device details, and location data. We also collect information from third-party sources such as travel partners, social media platforms, and marketing providers. Additionally, we gather voluntary information like feedback, reviews, and communications with customer support. This information helps us ensure smooth bookings, personalized experiences, and relevant content, while maintaining trust and transparency about how your data is handled.
We use collected data to process bookings, provide customer support, personalize travel experiences, and send confirmations, reminders, or promotional offers. Payment processing, analytics, and security monitoring are also key purposes. Your data helps us understand preferences, improve our Services, and comply with legal obligations. Automated decision-making may be used for personalization, with safeguards to protect rights. Users consent to these purposes by engaging with GetExplore, ensuring their travel experience is seamless, secure, and tailored. Legal compliance and fraud prevention are prioritized alongside user satisfaction and service efficiency.
GetExplore does not sell or trade your personal information. We may share data with trusted service providers, travel partners, or business affiliates to fulfill bookings, process payments, or improve services. Legal obligations may require sharing data with authorities, courts, or in connection with mergers or acquisitions. Information may also be shared with third parties if you provide explicit consent. All third parties are contractually bound to use information only for specified purposes and follow privacy standards. Sharing is always limited to ensure the smooth delivery of travel services and protection of users’ rights.
We use cookies and similar technologies to enhance browsing, analyze website performance, and deliver personalized ads and content. Cookies may store login details, preferences, or browsing patterns. Users can manage cookie settings in their browsers or through our Cookie Consent Tool. Opting out may limit some website functionalities but ensures privacy control. Third-party cookies are also used for analytics and marketing, with clear options to accept or reject them. Our goal is a safe, secure, and personalized experience while respecting user preferences for data collection.
GetExplore retains personal information only as long as necessary to fulfill the purposes of bookings, legal compliance, dispute resolution, and service improvement. Data no longer needed is securely deleted or anonymized. Retention periods may vary depending on laws or internal policies. Users may request deletion of their data through their Profile or by contacting our privacy team. Limited backups may persist for security, auditing, or regulatory purposes. Our approach ensures compliance, user privacy, and trust, while maintaining the ability to deliver seamless travel services efficiently.
Depending on your location, you may have rights to access, correct, delete, restrict, or port your personal information. You may object to processing for marketing or withdraw consent at any time. Users can exercise these rights by contacting ask@getexplore.org, and GetExplore will respond within 30 days or as required by law. These rights empower users to control their personal data, maintain transparency, and ensure lawful handling of information across all GetExplore Services.
GetExplore operates globally. Personal information may be stored or transferred internationally, including outside your home jurisdiction. Transfers comply with applicable data protection laws, using safeguards like standard contractual clauses to ensure privacy protection. This allows us to collaborate with travel partners, service providers, and affiliates worldwide while maintaining secure and lawful data handling. Users acknowledge and consent to these transfers when using our Services.
We employ encryption, access controls, firewalls, and audits to protect your information. Payment details are securely processed, and only authorized personnel access sensitive data. Despite industry-standard measures, no system is fully secure. Users should safeguard their accounts. GetExplore monitors fraud and responds promptly to breaches. Our aim is to protect your personal information while ensuring reliable travel services. Note: We only communicate for bookings or financial transactions via official GetExplore email addresses (@getexplore.org).
Our Services may contain links to external sites. GetExplore is not responsible for their privacy practices. Users should review third-party policies before sharing information.
GetExplore is not directed at children under 13 or under local consent age. We do not knowingly collect data from children. Parents or guardians who believe their child’s information has been collected may contact us for deletion or management of such data.
We may update this Policy for legal, regulatory, or business reasons. Updates will be posted with the revised effective date. Users are encouraged to review the Policy periodically. Continued use of Services constitutes acceptance of updates.
For EEA and UK users, we comply with GDPR. Users may access, correct, delete, restrict, or object to processing of personal data. Transfers outside EEA/UK are protected with safeguards. EU/UK representatives address local privacy inquiries. Processing is lawful under GDPR for contract performance, consent, legitimate interests, or legal compliance. Users may lodge complaints with supervisory authorities.
U.S. residents have state-specific privacy rights, including access, deletion, correction, and opting out of sales/sharing of personal data. Financial incentives or promotions may involve data collection. Requests may be submitted via the privacy portal or toll-free number. GetExplore ensures compliance with U.S. privacy laws while safeguarding user information.
Last Updated: [31th August 2025]
Note: Our team is working on the privacy policy in accordance with the laws.
Have questions or need assistance? Feel free to reach out to our dedicated team. We’re here to help you plan your next adventure. Click here
