Terms and Conditions

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Please read these Terms and Conditions (“Terms”) carefully before using the website and services operated by GetExplore (“we,” “us,” “our,” or “GetExplore”).


1. Introduction

These terms govern your use of the platform and all services provided by GetExplore. By using our services, you agree to:

  • Comply with all applicable local, state, and national laws in India.

  • Accept responsibility for any actions taken under your account.

If you do not agree with any part of these Terms, you must not use the Platform.


2. Use of the Services

You may use the platform only:

  • For personal or business purposes related to legitimate travel inquiries or bookings.

  • If you are at least 18 years old or under adult supervision.

Unauthorized use, including data scraping, booking for resale, or false reservations, is strictly prohibited and may lead to account suspension.


3. Accounts

To make a booking or access some features, you may need to register for an account. You agree to:

  • Provide accurate and up-to-date information.

  • Keep your account credentials confidential.

  • Notify us immediately if you suspect unauthorized use.

You are responsible for any activity under your account.


4. Restricted Activities & Tours

You may not:

  • Use the platform for unlawful, fraudulent, or misleading activities.

  • Attempt to interfere with the site’s operation or security.

  • Book or promote tours that violate local laws (e.g., unethical wildlife tourism, politically sensitive zones).

We reserve the right to block or remove content and listings that breach these policies.


5. Communications

By using the platform, you agree to receive communications via

  • Email

  • SMS

  • Messenger/WhatsApp

These may include booking confirmations, account updates, promotional messages, and service notices. You can opt out of marketing communications at any time.


6. Links to Third Party Websites

Our platform may contain links to third-party websites and services for convenience. GetExplore has no control over, and assumes no responsibility for, the content or practices of any third-party websites.


7. Products and Booking Reservations

GetExplore connects travelers with local tour providers. Each booking is subject to

  • Availability

  • Confirmation by the supplier

  • Specific terms set by the supplier (e.g., cancellation, rescheduling)

It is your responsibility to read and understand the details before making a reservation.


8. Pricing

All prices are displayed in Indian Rupees (INR) or local currency as selected. Prices are subject to change based on:

  • Exchange rate fluctuations

  • Supplier adjustments

  • Promotions or discounts

The final price is confirmed at the time of booking.


9. Currency Conversions

If you view or pay in a currency other than INR, currency conversion is for informational purposes only. Your payment provider or bank may apply additional conversion charges.


10. Payments

Payments can be made via:

  • Pay on Arrival

  • UPI
  • Credit/Debit cards (Visa, Mastercard, RuPay, etc.)

  • Net banking

  • Wallets

All payments are secured and processed through RBI-compliant payment gateways.


11. Payment Processing

GetExplore uses third-party payment processors. We are not responsible for:

  • Failed transactions

  • Payment delays

  • Processing errors from third parties

Please contact your bank or provider in case of failed transactions.


12. Modifications or Cancellations
By the User:

You may cancel or modify a booking according to the supplier’s cancellation policy. Refund eligibility will depend on that policy.

By GetExplore or the Supplier:

Tours may be modified or canceled due to:

  • Weather conditions

  • Safety issues

  • Operational constraints

You will be notified and offered alternatives or a refund, as applicable.


13. Sensitive Information

We take your privacy seriously. Please avoid sharing your passport, national ID, PAN, or financial details unless required. All data is collected, stored, and processed in compliance with India’s Information Technology Act, 2000 and our Privacy Policy.


14. Our Liability & Your Liability
Our Liability:

GetExplore is not responsible for:

  • Services rendered by third-party tour providers.

  • Damages, losses, or injuries incurred during travel or activities.

  • Delays, strikes, natural disasters, or force majeure events.

Our liability, if any, is limited to the value of your booking.

Your Liability:

You are responsible for:

  • Ensuring the accuracy of your information.

  • Complying with supplier rules and local laws.

  • Covering any damage or harm caused during the experience.


15. GetExplore Tickets

For certain activities, you may need to present an electronic or printed ticket and valid ID. Please:

  • Check requirements before the tour.

  • Arrive on time.

  • Keep your ticket safe—replacements may not be issued.


16. Updates to These Terms of Use

We may update these terms at any time. Updates will be published on this page with an “Effective Date.” Your continued use of the platform indicates your agreement to the revised terms. We reserve the right to:

  • Modify or discontinue the Platform

  • Restrict access to certain users

  • Terminate accounts violating the Terms


17. General Provisions
  • These terms are governed by the laws of India.

  • If any part is found unenforceable, the remaining terms remain valid.

  • No waiver by GetExplore shall be construed as a continuing waiver of any provision or right.


18. Jurisdiction and Governing Law

These terms are governed by and construed in accordance with the laws of India. All disputes are subject to the exclusive jurisdiction of the courts located in Agra, India.


20. 24×7 Help

For customer support or questions related to these terms, bookings, or technical issues, please contact us:

Last Updated: [20th April 2025] 
Note: Our team is working on terms and conditions in accordance with the laws of each country.

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